About the project
The challenge was to design a functional and accessible digital tool for people with cognitive or emotional challenges, avoiding overwhelming the experience or increasing user frustration. The application was designed in modules validated iteratively with the team and the client, allowing the experience to be adapted to different levels of sensitivity. The architecture and flows were developed collaboratively, prioritizing clarity, calmness, and accessibility. The approach included constant feedback sessions and joint work with development. Its modular and empathetic design allows it to adapt to a variety of profiles without losing simplicity or functionality.